Services

Unlike other companies we don't limit how you can accept payments. Whether you prefer to use providers such as PayPal, GooglePay or Authorize.Net or want to manually accept payment details — the choice is yours.

When you sell goods online, you can not afford to be locked in by companies who limit your ability to look after your customers.

Why would you want to be limited to GooglePay for example, when millions of people use PayPal? Why use only PayPal, when some people will never send money via the Internet but prefer you to send them an invoice?

With GlobeCharge the choice is yours. You decide which of our supported payment providers you want to accept — and we let you mix and match to your heart's content. After all, you know best what your customers want — and what you have to pay for accepting and processing various payment methods.

GlobeCharge even lets you direct your customers to your preferred payment methods, by letting you charge extra for those payment methods, which cost you the most in transaction fees.

Using GlobeCharge PayPro lets you process orders and payments in real-time, which is what your customers have come to expect. GlobeCharge can do this via its own real-time transaction service or by linking to other payment transaction services all around the world.

You benefit by being able to accept more payment methods and currencies while at the same time having access to all the available GlobeCharge services.

Santu has partnered with GlobeCharge to provide you with a powerful, secure and simple way to accept and manage your orders.

Santu 'Sell Anywhere Links' use a check-out process powered by GlobeCharge to offer your customers a secure and easy to use check-out process.

The GlobeCharge check-out process has been designed to be quick, easy and secure to help you convert more sales.

Whether you are planning to sell your products online, need an easy way to sell and deliver softgoods such as software or electronic books, or want to facilitate a multi-layered sales network, santu 'Sell Anywhere Links' combined with GlobeCharge provide a secure order processing solution for you and your customers.

Storing orders online

Sending orders by emails is no longer a reliable option, as they can get lost in spam filters, filled email accounts. With GlobeCharge your orders are stored online — so you can access every order anytime from anywhere in the world.

Until a few years ago receiving your orders by email was a viable and low cost option. The world's spammers have put a stop to this. Now, if you want to make sure that a message gets through, you can no longer rely 100% on email. There are too many things which can go wrong. Spam filters which an email might encounter on the way, and which are outside of your control, are on top of the list of problems. When delivered to you via the Internet, emails bounce from one Internet computer to another — until they hopefully reach you.

To ensure that your orders do not get lost, GlobeCharge stores them online for you — a much safer and more reliable solution for you and your customers. Not only do you not risk losing orders on the way to you, you also prevent the orders from falling into the wrong hands.

Identifying fraudulent orders

GlobeCharge's fraud protection system helps you minimize the impact fraudulent orders can have on your business.

At GlobeCharge, we put you in control of your business security by helping you identify potentially fraudulent orders before you commit to them. You can then review these orders — even before accepting payment or make further safety checks, such as calling the customer.

After all, unlike in a brick and mortar shop in your local mall customers can only steal products you actively send to them. With GlobeCharge you can feel more confident about doing business online.

GlobeCharge alerts you to order anomalies such as ambiguous country of residence, the use of free email addresses and other fraud patterns, so that you can exercise your judgment to stop questionable orders from being automatically processed.

Issuing alerts

GlobeCharge protects you from Internet fraud by checking orders and alerting you to potentially fraudulent activities. Using our patented fraud prevention system, we can identify orders which have been fraudulently changed by hackers, who may have for example lowered the price of a product before ordering. We also alert you to questionable credit card activities which can be notoriously difficult to detect.

Stolen credit cards

The use of stolen credit cards is a leading form of Internet fraud. When you process an order from a stolen card the costs to your business can be very high. Not only will you lose the product you have sent; you will also incur hefty bank charges when the fraudulent payment is reimbursed to the owner of the credit card.

With GlobeCharge fraud protection you can catch fraudulent orders before they are processed.

Target danger zones

Fraud differs from country to country, and some countries have been identified as having higher levels of fraudulent orders than others. With GlobeCharge you can stop orders from these danger zones to minimize your risk. Even hiding their real location won't help customers who are trying to defraud you: GlobeCharge will warn you if customers placing orders are not in the country where they claim to be.

Power of veto

Because the GlobeCharge fraud management centre is designed to help rather than hinder you, we give you the power to override the system. In the event that you are certain of a customer's legitimacy, you maintain full powers of veto over GlobeCharge's anti-fraud recommendations. With GlobeCharge you don't have to lose legitimate orders because automated systems have rejected them without allowing for the human factor.

Calculating your statistics

Find out what drives your business to make it grow faster. Obtaining order statistics is a vital part of commercial growth. GlobeCharge helps you create order statistics to find out which products are your bestsellers; where most of your orders are coming from; and when you make your best sales. Analyzing your orders in this way helps you stay focused on the actions you need to take to achieve optimum sales; which will in turn, boost your income.

Monitoring your advertising results

If you advertise on the Internet or use pay-per-click search engines, then you need to know how much revenue these activities generate. GlobeCharge can track and collate this information for you and provide you with a comprehensive diagnostic of your advertising endeavors.

Co-ordinating product releases

Use statistics to boost your sales. You can use your GlobeCharge generated sales statistics to determine the optimum conditions for a new product release, or tie in multiple products from a similar range to suit seasonal buying patterns. With coordinated product release you can ensure that your products will be launched at the optimum time in the correct market.

Selling softgoods via ESD

GlobeCharge can automatically deliver data files such as software, e-books or MP3s to your customers via 'Electronic Softgoods Delivery' (ESD).

If you sell softgoods such as software, electronic books or music on the Internet, then GlobeCharge's automatic delivery option is a business necessity. Increase buyer confidence and improve your company's security by using GlobeCharge to check client authenticity, accept payments and deliver software In one easy process.

Automated delivery

Selling softgoods does not have to be expensive or complex. The GlobeCharge system has been developed from the ground up, to make the selling of softgoods such as software, e-books, MP3s, photos or videos a simple process.

All you have to do is set up your products on your GlobeCharge account, and we take care of the rest. We can accept and approve payments for you, and automatically deliver the softgoods to your customers. All you have to do is lean back and count your income.

When you connect a product with a Santu 'Sell Anywhere Link', the customer will receive the product, as soon as payment has been approved.

'Sell Anywhere Links' and ESD

With GlobeCharge's Smart Buy Now buttons you can sell your digital products (softgoods) via the Internet — even if you have no website!

GlobeCharge's patented buy now button links make it possible for you to advertise your products not just online, but also in magazines, on radio or on TV.

Now you can promote and advertise your products in the real world and let your customers pay via the Internet — even if you have no website.

Automatic delivery on approved payment

When it comes to buying electronic softgoods online, real-time delivery increases customer confidence and boosts repeat sales.

Yet, as many softgoods sellers will attest, automatic delivery can be fraught with problems. When software is purchased for immediate download, fraudulent users may utilize stolen credit cards to beat the system. GlobeCharge's fraud protection service can identify such cases and alert you to them before the transaction is completed. With GlobeCharge, you don't have to worry about frauds or hackers taking advantage of your system, because you get to examine suspicious orders before they are approved.

Unlock codes

If your software requires the entry of unlock codes, then GlobeCharge can automatically send them to your customers.

When combined with a compatible real-time payment gateway, the whole order process and product delivery system becomes fully automatic; all you have to do is check your bank balance!

Network sales

With Globecharge you can easily maintain your multi-level reseller Network and pay different commissions for different levels.

If you are running a multi-level reseller network, then GlobeCharge can help you.

Based on some of the most successful Network sales concepts, GlobeCharge allows you to keep track of the different commission levels across up to 5 levels. Refunds are taken into account when commissions are automatically calculated, and your Resellers can log into the system to see how well they and their downline are doing at any time.

You can even define how much top level resellers have to sell, to get a commission share from their downline. GlobeCharge makes staying on top of your multi-level reseller system easy.

Reseller pricing

GlobeCharge allows you to manage your reseller pricing across different product and reseller groups.

Do you sell your products to resellers who onsell them? GlobeCharge Reseller tracking allows you to offer different levels of discounts to your resellers. Just set up a reseller, define a discount level and when they buy from you, they can buy your products at a reduced price. Of course you can define different product categories with different discount levels, depending on your profit margins.

At GlobeCharge our options are as varied as your resellers.

Reseller tracking

Want to know how your resellers are doing? With GlobeCharge you can. When you have many resellers, they always perform differently. Somehow the ones creating the least income for you take up the most of your time.

But how do you identify who makes you the money and who just wastes your time? GlobeCharge reseller tracking lets you know exactly how your resellers are performing and where they are doing the best.

Now you can adjust your strategies around real statistics and focus on the work, which really does make you the most money.

Affiliated Resellers

Affiliated resellers promote your website or products on their website in return for a small sales commission. GlobeCharge keeps track of it. Running a network of affiliated resellers has been one of the most successful sales schemes developed on the Internet. With GlobeCharge you can easily set up your own network of affiliated resellers — and automatically keep track of their commissions.

Reseller services

In addition to our sophisticated order processing options, we also offer specialised services to network sellers.

With GlobeCharge you can:

• Create a database of all your resellers
• Keep up to date with re-sale activities
• View individual performances or group activities instantaneously.
• Allow affiliated resellers to sign on automatically
• Set different discount levels for your resellers — for all at once or separately
• Define up to five levels of resellers — each level with a different discount — and automatically keep track of commission payments for all levels
• Pay your resellers and affiliated resellers easily and cost effectively — either manually or automatically — with built in PayPal support
• Let your resellers see how they are performing with their own log-in page and give them access to all the information they need

Loyal members

Creating loyal members is a great way to boost your sales and to help you to a more steady income.

Membership programs are almost as old as the retail industry. Merchants have always tried to get offer customers a more special treatment in an attempt to boost their loyalty and to get better sales.

After all your members are a great target for marketing campaigns. Marketing campaogns which will be more successful, as it has long been stablished that customers are more comfortable buying from a merchant they already know and trust.

The GlobeCharge membership program has been designed to help you do just this by making it easy for your customers to sign up to the may benefits GlobeCharge lets you make available to them.

Member discounts

Reduced pricing and free shipping are two of the most reliable ways to turn customers into members.

With GlobeCharge you can offer your members a flat discount per sale — or a loyalty scheme whereby they get more discounts from you when they spend more money in your shop in a month or in a year.

You can even define if and how your members can get free shipping. For example you can make shipping only free, if they spend more than $100.

GlobeCharge makes the discount options you really need available to you.

Boost impulse sales

When you offer customers a voucher, you have a much better chance of converting a sale.

GlobeCharge allows you to create vouchers which offer discount by value or percentage — depending on your requirements.

Of course you can time limit vouchers — so that a voucher will expire if not used within 24 hours! Or limit the number of available vouchers by making the discount only available to the first 100 customers who use the voucher.

With vouchers such as these your marketing will become much more effective when it comes to converting sales.

Reward your customers

When customer buy from you, your want them to come back for more. The answer is simple: Reward them!

A reward voucher is issued after a customer makes a purchase from you — and is designed to entice your customer to come back to buy more. You can provide percentage discounts or money off discounts — depending on how much your customer spent in your shop.

Customers can use the vouchers when they purchase from you the next time — an easy way for you to encourage customers to return to you rather than to go to the competition.